Lack of Service In A Service Industry.

Disclaimer: Normally I would light a fire against a company when I’ve received poor service, but I’ve decided to hold back the establishment’s name publicly, for two reasons: The company I work for has a personal relationship with this business (I have informed them of my experience) and secondly, I think this example is more…

Good Customer Service: America’s Tire

I’m heading to Seattle tomorrow. It’s about a 3 hour drive and my tires were starting to mimic that of a newborn’s behind. Well, that and the last time I drove to the Emerald city, one of my tires decided to belch while on I-5. (Used under Creative Commons, thanks Gerardov!) I didn’t want that…

Commentary: Can you find me a house?

The views reflected here are my own and do not represent the organization I work for. That being said, this post is Real Estate related; therefore, if you don’t care about real estate, you can skip right by. Recently there was a big Whoop-Ti-Do about a new blog that was being created. This blog is…

My Week In Review

I’ve been pretty busy this week and I’ve seen some pretty awesome things this week. So I had to share. I would have normally broken them down into multiple posts but I don’t know when I’m going to be next in front of the computer. 🙂 Last weekend: I can’t help but gloat a little…

Good Customer Service: Milwaukie Cleaners

I take my work shirts to the dry cleaners, for two reasons: 1: I really dislike doing laundry. 2: I really dislike ironing. I moved to Milwaukie over a year ago and didn’t want to move cleaners, even though it was relatively inconvenient. I knew the place did a good job and I wanted to…

Customer Service: Walmart

Now before you go and say, “Walmart doesn’t provide customer service.” I’m going to stop you right there. There are some REALLY great people who work at Wally World. I should know, I shop at Walmart pretty frequently, feel free to judge me for that. My friend and I probably go there more than once…

Why is @Starbucks’ Customer Service Not Equal?

I go to Starbucks, A LOT. I spend a lot of time in Starbucks locations and I’ve found that the locations are not alike. I’m not talking about the ones that are inside Target, Safeway or other in-store locations. I’m talking about the actual stores. The ones where you’re supposed to walk into a location,…

Edgefield….

Last Friday night, a group of friends and I got together for our monthly meeting of the “Ruby Council”. This is a group of friends that I’ve met on twitter that we go and Meet up at The Edgefield Manor out in Troutdale; We have some beers, then dinner and plenty of laughs. While we…