Published – My Day With Lanai Golf

I got the ultimate opportunity to golf the Challenge at Manale Bay on Lanai, Hawaii. I’ve also been asked to report my experience for a great travel magazine. My guest post is over at Sharing Travel Experiences — Click to read my amazing amateur golf experience report. Also, here are some great photos from the…

Guest Post: Customer Service is Easy, Just Do It Right.

Editor’s Note: I asked my friend Sarah to write this post as I heard about this experience on Twitter and felt that it was paramount to the things we all talk about within the Customer Service arena. Sadly the first company set and delivered on hesitant expectations. …And probably lost future business. (Used under creative…