Quote of the Day – Dave Barry on Computers

Today’s quote reflects what is going on in my life, of course. I woke up to a dead computer today. Of course, I remember to back most everything up to my external hard drive. But, in the meantime. I’m stuck on my laptop and it’s 17 in screen. Not my computer’s 22 in screen. Everything…

I Want You To Help Me!

Many times these last couple of days, I’ve seen people scream out into the Twittersphere, begging for customer service, expecting to get their problems solved, when help is just a phone call away. Twitter isn’t always going to help you. Sure, the best companies may recognize that twitter is a quick-response option to small customer…

Fantastic Customer Service: Grace Under Destruction – Woothemes

Wow. Every service provider’s nightmare. Complete and total flat line outage of your service platform. My hat is in hand and I am completely in awe over WooThemes grace and incredible customer service this week past. You see, WooThemes was the target of a rather destructive attack on their servers. It started with this post:…

What I’m Reading

I read a lot of things from a magazine aggregator. Since I don’t have Zite or Flipboard, I use Pulse on my Kindle Fire, which I’ve found immensely handy in the constant consumption of information and data in my super-busy lifestyle. Here are some of the headlines that caught my eye this week. From Gizmodo:…